NHTSA Complaint #10640815 — 2003 TOYOTA MATRIX ENGINE

Complaint Details

ODI Number	10640815
Vehicle	2003 TOYOTA MATRIX
Component	ENGINE
Date of Incident	October 1, 2014
Date Filed	October 2, 2014
Mileage	182,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I WAS APPROACHING A STOP LIGHT AND ALL OF A SUDDEN THE ENGINE STARTED TO ACCELERATE; THIS HAS NEVER HAPPENED BEFORE. I PRESSED ON THE BRAKE AS HARD AS I COULD BUT THE BRAKE WOULDN'T GO ALL THE WAY DOWN AND IT WAS VERY STIFF. SINCE I WAS GOING SLOW I WAS ABLE TO GET THE CAR TO STOP BUT THE ENGINE WAS REVVING AS IF I HAD THE GAS PEDAL TO THE FLOOR. I DECIDED TO PUT THE CAR IN NEUTRAL SO IT WOULDN'T ACCELERATE WHILE I WAS AT THE STOP LIGHT (THE WHOLE TIME THE ENGINE IS REVVING TO ITS MAX AND THE BRAKE WAS STIFF; I ALSO USED THE HAND BRAKE. WHEN THE LIGHT TURNED RED I PLACED THE CAR IN DRIVE SINCE I HAD TO MOVE AND THE CAR WANTED TO TAKE OFF SO I KEPT MY FOOT PLANTED ON THE BRAKE THIS WAS AT FULL STRENGTH. I WAS ABLE TO GET THE CAR INTO A PARKING LOT AND THEN HOME AN HOUR LATER. I WAS DRIVING THE CAR LOCALLY SO I WAS ABOUT ONE MILE FROM HOME. I HAVE NEVER SEEN A CAR DO THIS IN MY LIFE. I DID CALL TOYOTA ABOUT IT AND THEY SAID IT WASN'T SUDDEN ACCELERATION AND SAID WHAT DO YOU WANT FROM TOYOTA WHICH I THOUGHT WAS EXTREMELY RUDE. I FEEL IF I WAS GOING FASTER SAY ON THE HIGHWAY I WOULD HAVE LOST CONTROL OF THE VEHICLE. *TR

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