NHTSA Complaint #11128740 — 2003 TOYOTA MATRIX

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11128740
Vehicle	2003 TOYOTA MATRIX
Component	AIR BAGS
Date of Incident	August 13, 2018
Date Filed	September 11, 2018
Mileage	200,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE THE CONTACT WAS IDLING AT A RED LIGHT, THE SEAT BELT AIR BAG RESTRAINT SYSTEM ERRONEOUSLY ACTIVATED AND FORCEFULLY SECURED THE DRIVER INTO THE SEAT. DURING THE INCIDENT, NO CRASH HAD OCCURRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BAIERL TOYOTA, 19045 PERRY HWY, MARS, PA), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED AND AN INVESTIGATOR WAS SENT TO EXAMINE THE VEHICLE. THE FAILURE MILEAGE WAS 200,000.

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