NHTSA Complaint #10639143 — 2003 HONDA PILOT

PARKED THE CAR. CAME BACK ABOUT 10 MINUTES LATER, HEARD LOUD LIKE SHOTS FIRED, ROUNDED THE CORNER TO SEE IT WAS OUR AIRBAGS POPPING...THE CAR WAS ON FIRE UNDER THE HOOD, AND GOING TO THE DASHBOARD. CALLED 911 AND BY THE TIME THE FIRE DEPT. CAME ( 1 MILE AWAY) THE WHOLE CAR WAS ENGULFED. THE WHOLE CAR DESTROYED, ALL THAT WAS LEFT WAS THE SHELL NO SEATS NO DASHBOARD NO LICENSE PLATES NOTHING LEFT. WE COMPLIED TO ALL RECALLS AND TOOK IT TO A HONDA DEALERSHIP EACH TIME FOR REPAIRS. WE HAD A STEERING COLUMN FIRE ABOUT 2-3 YEARS AGO DRIVING ALONG AND THE CAR FILLED WITH SMOKE, IT WAS A ELECTRICAL FIRE, BUT PULLING OVER TURNING OFF THE ENGINE PUT OUT THE FIRE. HAD IT REPAIRED IMMEDIATELY. A WEEK BEFORE THE BIG FIRE WE FELT THE COLUMN AND IT WAS HOT...BUT COOLED AFTER WE PARKED IT. THEN DAYS LATER IS WHEN IT BURNED TO THE GROUND, EVEN THE TIRES WERE GONE. HONDA DOESN'T CARE ABOUT OUR LOSS, AND OF COURSE IT'S NOT THEIR FAULT. P.S. IN 2007 WE GOT HURT IN THAT SAME CAR WE WERE STOPPED ON THE SIDE OF THE ROAD ( WE WERE IN THE CAR) AND A TRUCK CROSSED THE LINE AND HIT US HEAD ON. OUR SEAT BELTS DIDN'T HOLD US IN, THEY LOOSENED AND AIRBAGS DID NOT DEPLOY. WE WERE HURT AND HONDA SAID THE TRUCK HIT US TOO HIGH IS WHY THE AIRBAGS DIDN'T DEPLOY. THAT SOUNDS RIDICULOUS. THE SEAT BELT SHOULDER STRAPS DIDN'T HOLD US CAUSE WE WEREN'T MOVING ALSO SOUNDS RIDICULOUS. HONDA DIDN'T CARE THEN EITHER. *TR