NHTSA Complaint #10633667 — 2010 RAM 3500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10633667
Vehicle 2010 RAM 3500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 145,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

WHILE DRIVING AT POSTED SPEED IN HOUSTON TRAFFIC THE ENGINE QUIT RUNNING, CAUSING A LOSS OF STEERING,I WAS ABLE TO CLEAR TRAFFIC AND COAST TO THE SHOULDER, AFTER PUTTING THE VEHICLE IN PARK THE ENGINE RESTARTED AND I CONTINUED ON. I REPORTED THIS INCIDENT TO MARTIN CHRYSLER DODGE IN CLEVELAND TX. I ASKED THE SERVICE REP. IF HE HAD HEARD OF ANY SIMILAR INCIDENTS HE SAID NO AND THERE WERE NO RECALLS FOR THIS.THE PROBLEM HAS GOTTEN WORSE, NOW I HAVE TO JIGGLE THE KEY TO MAKE SURE IT DOES NOT SHUT OFF AFTER STARTING BUT THIS DOES NOT ALWAYS WORK, IF I HIT A BUMP OR RUMPLE STRIPS IN THE ROAD IT MAY STILL DIE. TO REPLACE THE IGNITION SWITCH IS BETWEEN 400 AND 500 AT THE DEALERSHIP. I BELIEVE THIS IS A PROBLEM THAT CHRYSLER SHOULD FOOT THE BILL ON NOT THE CONSUMER. THE SITUATION WITH THE ENGINE DYING WHILE DRIVING AT A HIGH RATE OF SPEED IN TRAFFIC COULD CAUSE A VERY SERIOUS ACCIDENT. *TR

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