NHTSA Complaint #10632315 — 2004 LEXUS RX330

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10632315
Vehicle	2004 LEXUS RX330
Component	STRUCTURE
Date of Incident	August 1, 2014
Date Filed	September 10, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

OVER THE LAST 2 MONTHS I HAVE NOTICED A DETERIORATION OF THE DASHBOARD AS CRACKS AND PEELING HAVE OCCURRED . THE REST OF THE VEHICLE IS IN FINE CONDITION. I ASSUME THAT THE FLORIDA CLIMATE HAS SOMETHING TO DO WITH IT. HOWEVER, I MUST POINT OUT THAT MY VEHICLE IS NORMALLY PARKED IN THE BASEMENT OF A CONDOMINIUM WHERE I HAVE BEEN RESIDING DURING THE ENTIRE PERIOD THAT I HAVE OWNED THE VEHICLE. I DID CALL THE CUSTOMER RELATIONS DEPT. OF LEXUS AND WAS INFORMED THAT THE WARRANTY HAD EXPIRED AFTER 4 YEARS OR 50,000 MILES. I HAPPENED TO EXAMINE A 1990 MERCEDES BENZ SEDAN AND NOTICED THAT THE DASHBOARD WAS COMPLETELY INTACT. I UNDERSTAND FROM MEDIA COVERAGE THAT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE DASHBOARD'S CONDITION. *TR

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