NHTSA Complaint #10628347 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	10628347
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	August 23, 2013
Date Filed	August 26, 2014
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

IN THE WINTER ONCE, CAR WOULDN'T START AND IT TOOK A FEW MINUTES TO GET IT STARTED. I BROUGHT IT IN AND THEY SAID IT WAS FINE. IN APRIL IT STARTED MAKING A TERRIBLE NOISE WHILE IDLING AND ACCELERATING. I TOOK IT TO THE DEALER AND THEY CHANGED THE OIL AND THE NOISE WENT AWAY FOR A COUPLE MONTHS. NOISE CAME BACK AND THE ENGINE LIGHT CAME ON. NOW THEY ARE STATING THERE IS SLUDGE IN THE ENGINE AND UNLESS I HAVE PROOF OF ALL MY OIL CHANGES THEY ARE NOT GOING TO HONOR MY WARRANTY. I HAVE CHANGED THE OIL EVERY 3500-6,000 MILES RELIGIOUSLY. I AM NOT SURE HOW THE ENGINE FAILS AT 50,000. I PURCHASED THIS CAR SPECIFICALLY FOR THE WARRANTY AND NOW THEY ARE BACKING OUT. *TR

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