NHTSA Complaint #10628061 — 2003 FORD WINDSTAR SUSPENSION

Complaint Details

ODI Number	10628061
Vehicle	2003 FORD WINDSTAR
Component	SUSPENSION
Date of Incident	August 12, 2014
Date Filed	August 25, 2014
Mileage	131,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

VAN STARTED MAKING A LOUD METAL BANGING NOISE WHILE ON VACATION. TOOK TO A LOCAL SHOP WHERE I WAS SHOWN THAT THE SUBFRAME ( WHERE THE AC WATER LEAKS DOWN) WAS COMPLETELY ROTTED THRU AND BROKEN, MAKING THE VAN UNSAFE TO DRIVE/ THE VAN ALREADY HAD BRACKETS ON THE SUBFRAME AND REAR AXLE INSTALLED BY FORD JUST WEEKS EARLIER, BUT THIS WAS NOT REPAIRED OR ADDRESSED. *TR

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