NHTSA Complaint #10627004 — 2011 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10627004
Vehicle	2011 FORD EXPLORER
Component	STEERING
Date of Incident	August 20, 2014
Date Filed	August 21, 2014
Mileage	59,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

POWER STEERING STILL FAILING EVEN AFTER RECALL "FIX". MY FORD EXPLORER 2011 ALREADY HAD THE POWER STEERING RECALL (SAFETY RECALL NOTICE 14S06/NHTSA RECALL 14-V-286) FIX COMPLETED AT DEALERSHIP ON 8/7/14, BUT THE POWER STEERING IS STILL FAILING! THIS IS VERY SERIOUS IF THE RECALL "FIX" IS NOT WORKING. PLEASE REQUIRE FORD TO IMMEDIATELY IMPLEMENT THE PROPER FIX AND IMMEDIATELY NOTIFY ALL OWNERS WHO HAVE ALREADY TAKEN THEIR EXPLORERS IN PER THE RECALL AND HAVE THIS ISSUE FIXED IMMEDIATELY. FORD KNOWS ABOUT THIS ISSUE AND COULD BE PUTTING PEOPLE'S LIVES AT RISK. *TR

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