NHTSA Complaint #10622226 — 2013 RAM 1500

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10622226
Vehicle	2013 RAM 1500
Component	VEHICLE SPEED CONTROL
Date of Incident	June 4, 2014
Date Filed	August 14, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE ISSUES HAVE BEEN WITH THE TRUCK'S CRUISE CONTROL. INITIALLY IT WOULD SHUT OFF WHEN THE '+' BUTTON WAS PRESSED 2X RAPIDLY OR WOULD NOT OPERATE AT ALL. IT WOULD RESUME FUNCTIONING WHEN I WOULD PULL OVER AND RESTART THE TRUCK. THE ISSUES HOWEVER HAS ESCALATED TO A SERIOUS SAFETY ISSUES. ON THE MORNING OF 7/28/2014, THE CRUISE CONTROL WOULD NOT SHUT OFF OR DISARM. I COULD CANCEL AND/OR PRESS THE BRAKE PEDAL TO SLOW DOWN, BUT THE SYSTEM WOULD NOT DISARM OR TURN OFF. A VISIT TO THE DEALER VERIFIED THE ISSUE AND A 2014 MODEL WAS TAKEN FOR A TEST DRIVE AND IT DID NOT REPLICATE SAME ISSUE. HAVING THE CRUISE CONTROL UNEXPECTEDLY DISENGAGE OR HAVE IT NOT DISARM IS A SERIOUS TRAFFIC AND SAFETY HAZARD. THE EXACT SAME BEHAVIOR IS DOCUMENTED IN THIS YOUTUBE VIDEO AND IS NOT AN UNKNOWN OCCURRENCE TO THE MANUFACTURER. HTTPS://WWW.YOUTUBE.COM/WATCH?V=AFC4Y2GRQZO. *TR

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