NHTSA Complaint #10621025 — 2014 MAZDA CX-5

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10621025
Vehicle	2014 MAZDA CX-5
Component	VISIBILITY/WIPER
Date of Incident	April 16, 2014
Date Filed	August 8, 2014
Mileage	4,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

MY BRAND NEW MAZDA CX5 HAS A DEFECTIVE WINDSHIELD. I CAME OUT ONE DAY, TO FIND AN "S" SHAPED CRACK, WHICH STARTS JUST BELOW THE RAIN SENSOR. PLEASE MAKE MAZDA RECALL AND FIX THESE. THERE ARE NUMEROUS, AS IN 1000'S OF INCIDENTS OF THIS OCCURRING. EITHER THE RAIN SENSOR IS CAUSING PRESSURE WHICH MAKES IT CRACK, OR THE WINDSHIELD IS UNSAFE AND TOO THIN. I HAVE READ STORIES OF PEOPLE PUTTING IN THEIR 2ND ONE ALREADY, ON A BRAND NEW CAR. WHAT IS GOING ON!? MAZDA? I HAVE BEEN LOYAL FOR 20 YEARS. JUST PAID OVER $30K FOR MY NEW ONE, AND THIS.... WHEN I CALLED THE DEALER, I WAS TOLD IT WAS NOT A WARRANTY ISSUE. YES IT IS, WITH 1000'S OF COMPLAINTS, THERE SHOULD BE A RECALL! *TR

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