NHTSA Complaint #10620683 — 2003 HONDA PILOT

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10620683
Vehicle 2003 HONDA PILOT
Component SUSPENSION
Date of Incident
Date Filed
Mileage 141,706 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I AM THE ORIGINAL OWNER OF A 2003 HONDA PILOT. I AM AN OLDER, CAUTIOUS DRIVER AND HAVE BABIED THIS VEHICLE, DOING ALL REGULAR SERVICE AT THE DEALER'S, SO IT WOULD RUN IN TOP SHAPE FOR MANY YEARS TO COME. AROUND SIX MONTHS AGO I NOTICED AT LOWER SPEEDS (20-30 M.P.H.) THE VEHICLE SHUDDERS. TO COUNTER THE PROBLEM I HAVE TO ACCELERATE AND THEN IT GOES AWAY. I HAVE HAD THE DEALER CHECK IT THREE TIMES AND EACH TIME THEY SAY THEY CANNOT REPLICATE THE PROBLEM, WHICH IS HARD TO BELIEVE. LAST WEEK THE D LIGHT STARTED TO FLASH. I TOOK IT INTO THE DEALER RIGHT AWAY AND THEY SAID IT WAS A SENSOR. I ASKED IF THAT COULD BE MAKING THE CAR SHUDDER AND THEY SAID PROBABLY. I HAD THEM CHANGE IT AND THE SHUDDER HAS NOT GONE AWAY. THIS MORNING IT WAS PARTICULARLY HEAVY SO I CALLED THE DEALER AGAIN AND THEY GAVE ME THE AMERICAN HONDA NUMBER. I CALLED THEM AND THEY SAID THE DEALER SHOULD LOOK AT IT. I'VE SEEN SO MANY OTHER PEOPLE HAVE THE SAME COMPLAINT AND I'M VERY CONCERNED THIS IS A SAFETY ISSUE THAT HONDA IS CHOOSING TO IGNORE; A LITTLE LIKE OTHER AUTO COMPANIES HAVE DONE OVER THE PAST FEW YEARS UNTIL A FATALITY HAPPENS. AS I CARRY MY FAMILY IN THIS VEHICLE AND I AM PARTICULARLY CONCERNED. *TR

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