NHTSA Complaint #10618204 — 2013 FORD C-MAX HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10618204
Vehicle 2013 FORD C-MAX HYBRID
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 1 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I WAS ON WAY TO WORK @ 15:30 AND I CAN NOT GET INTO MY LEASED CAR BECAUSE THERE IS CATASTROPHIC ELECTRICAL FAILURE.I CAN NOT GIVE YOU MILEAGE BECAUSE THERE IS NO WAY TO ACCESS OR READ ELECTRIC DIGITAL ODOMETER DISPLAY.FORD ROADSIDE SENT TOW TRUCK TO TOW MY FORD LEASE IN FOR CATASTROPHIC ELECTRICAL FAILURE THE TOW DRIVER ATTEMPTED TO JUMP START THAT FAILED ALSO.WAS TOWED TO SERVICING DEALERSHIP FUTURE FORD BECAUSE ORIGINAL PURCHASE/LEASE DEALER LITHIA FRESNO IS NOT AUTHORIZED TO SERVICE THEIR OWN FORD C MAX HYBRID LEASE. I AM BEGGING WHOEVER READS THIS COMPLAINT PLEASE DO SO WITH INTEGRITY AND SHARE IT WITH SOMEBODY,ANYBODY OR AGENCY WITH AUTHORITY/JURISDICTION TO OPEN CASE AND INVESTIGATE, OR DOING ANYTHING TO STOP THESE SERIOUS, POTENTIALLY DEADLY FORD CMAX FAILURES. CATASTROPHIC MECHANICAL, ELECTRICAL, SYNC SYSTEM FAILURES.THIS IS THE 3RD SEPARATE, COMPLETE, CATASTROPHIC FAILURE W THIS CMAX HYBRID IN 18 MONTHS OF MY LEASE.I WANT OTHERS TO AT LEAST HAVE THE KNOWLEDGE OF WHAT HAS HAPPENED TO US ALREADY SO THAT OTHERS MAY NOT GET HURT.FOR THE SAKE OF SAFETY OF MILLIONS AND THE INTEGRITY OF DOING THE RIGHT THING THANK YOU. *TR

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