NHTSA Complaint #10617661 — 2014 MAZDA CX-5

I HAVE OWNED MY 2014 CX-5 FOR LESS THAN FIVE MONTHS AND HAVE HAD TO REPLACE MY WINDSHIELD TWO TIMES ALREADY DUE TO "CHIPS" IN THE WINDSHIELD. I HAVE ALSO HAD TO HAVE A CHIP REPLACED AS WELL. THE FIST OCCURRENCE IS WHEN A LARGE CRACK APPEARED IN MY WINDSHIELD AFTER BEING PARKED IN MY PARENTS DRIVEWAY. THE CRACK STARTED FROM THE LEFT SIDE OF THE WINDSHIELD AND ACROSS MEASURING APPROXIMATELY 12 INCHES IN LENGTH. I IMMEDIATELY CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR AND SCHEDULED AN APPOINTMENT. THE SERVICE MANAGER PERFORMED THE "PEN TEST" AND INFORMED ME THAT THE DAMAGE WAS DUE TO A CHIP FROM DEBRIS. I STATED THE CAR WAS PARKED IN A DRIVEWAY AND THERE TO THE NAKED EYE THERE WAS NO CHIP MARK WHATSOEVER. NEEDLESS TO SAY THEY DID NOT COVER IT AND I PROCEEDED WITH A CLAIM TO MY INSURANCE. THEN JUST LAST WEEK I HAD ANOTHER CHIP OCCUR IN THE WINDSHIELD WHICH WAS REPAIRED BY SAFELITE AUTO GLASS. NOW JUST THIS PAST SUNDAY I AM DRIVING ON THE FREEWAY AND HEAR A LOUD POP SOUND. NEXT THING I NOTICE IS A COMMA LIKE CRACK IN MY WINDSHIELD. IN LESS THAN ONE HOUR, THE CRACK HAD SPREAD UP AND ACROSS THE WINDSHIELD BEYOND YOUR TYPICAL CHIP REPAIR. SO AGAIN TODAY I JUST HAD MY SECOND WINDSHIELD INSTALLED IN LESS THAN FIVE MONTHS! MY CONCERN IS NOT ONLY THE QUALITY OF THE CX-5 WINDSHIELDS BUT THE SAFETY OF THE CAR FOR NOT ONLY MYSELF BUT MY FAMILY AT THIS POINT. WITH ALL THE OTHER COMPLAINTS LISTED ON THIS WEBSITE AND OTHER SITES, WHY ISN'T ANYTHING BEING DONE TO INVESTIGATE THIS SERIOUS ISSUE WITH MAZDA AND THEIR WINDSHIELDS? HOW MANY MORE COMPLAINTS WILL IT TAKE BEFORE AN INVESTIGATION IS STARTED? AS A FIRST TIME MAZDA OWNER I AM CONCERNED IF I WILL MAKE IT THROUGH THE FIRST YEAR WITHOUT ANOTHER WINDSHIELD REPLACEMENT. I AM ALSO EQUALLY CONCERNED HOW LONG MY INSURANCE COMPANY WILL CONTINUE TO PAY FOR THEM AS WELL. *TR