NHTSA Complaint #10610490 — 2002 FORD WINDSTAR

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10610490
Vehicle	2002 FORD WINDSTAR
Component	SERVICE BRAKES
Date of Incident	May 5, 2014
Date Filed	July 14, 2014
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

CAR BOUGHT IN MARCH 2014 FROM USED CAR DEALERSHIP. ABS LIGHT AND BRAKE LIGHT STARTED COMING ON IN MAY. MECHANIC TOLD ME THAT THIS IS A PROBLEM WITH THE ECM AND GETTING IT REPLACED IS COSTLY. IF I CHOSE TO REPLACE IT, THE ISSUE MAY OCCUR AGAIN BECAUSE FORD HAS NOT RESOLVED THE ISSUE ON THE ACTUAL PART. BRAKE FAILURE CONCERNS ME BECAUSE I HAVE TWO CHILDREN UNDER 4 YEARS OF AGE IN THE CAR WITH ME MOST OF THE TIME. THIS PAST WEEKEND, THE BRAKES DID NOT RESPOND WHEN I DECELERATED. I HAD TO PUT THE CAR IN PARK AND SHUT OFF THE ENGINE TO STOP IT. FORD NEEDS TO LOOK INTO RESOLVING THIS MAJOR PROBLEM ASAP, AS NO DRIVER SHOULD HAVE TO BE WORRIED THAT THEIR BRAKES WILL FAIL WHILE DRIVING. *TR

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