NHTSA Complaint #10608465 — 2011 TOYOTA AVALON

PURCHASE THE 2011 TOYOTA AVALON ON JUNE 13, 2010 WHICH ON MY FIRST SERVICE DATE I COMPLAINED ABOUT THE STEERING COLUMN AND HARSH FEELING OF THE CAR DUE TO THE STEERING COLUMN. BUENA PARK TOYOTA KEPT TELLING ME THAT THERE WAS NOTHING WRONG RIGHT UP TO THE LAST SERVICE THAT WAS DONE THE END OF JUNE 2014. ON JUNE 30TH WENT TO VICTORVILLE TO VISIT MY WIFES SISTER. ON JULY 2 2014 WE STARTED BACK HOME WHEN THE ENGINE LIGHT AND TRACKING LIGHT CAME ON, FORTATLEY THE ISSUE HAPPENED BEFORE COMING DOWN THE CAJHON PASS ON HIGHWAY 15. WE WHERE ONLY 2 MILES AWAY FROM THE TOYOTA DEALERSHIP IN VICTORVILLE AND THEY FOUND THAT THE STEERING COLUMN WAS FAULTY AND REPLACED COLUMN ASSY, STEERING AND BOLDT STEERING LOCK. PLUS PO500 TRANS SPEED SENSOR POSS LOOSE CONNECTIONS CLEANED AND TIGHTENED CONNECTIONS AT SPEED SENNSOR. THE DEALERSHIP STATED IT SHOWES A DEFECT ON THE COMPUTER SHOWING THE STEERING COLUMN HAS A DEFECT. WHY ISN'T THERE A RECALL CONCERNING THE ABOVE THIS IS VERY DANGEROUS PROBLEM WHICH COULD TAKE A LOT OF INNOCENT LIFES. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS