NHTSA Complaint #11397586 — 2011 TOYOTA AVALON STEERING

Complaint Details

ODI Number	11397586
Vehicle	2011 TOYOTA AVALON
Component	STEERING
Date of Incident	January 11, 2021
Date Filed	February 23, 2021
Mileage	111,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED WHILE MAKING A RIGHT OR LEFT TURN, THE STEERING COLUMN WAS LOOSE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE WAS ABLE TO READJUSTED THE STEERING COLUMN HOWEVER, EXPERIENCED THE FAILURE WITHIN A FEW DAYS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,800.

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