NHTSA Complaint #10606046 — 2011 FORD EXPLORER

I WAS MAKING A RIGHT HAND TURN GOING DOWN A HILL ONTO A STREET WHEN THE SENSORS WENT OFF AND THE POWER STEERING STOPPED WORKING. THE CAR REGISTERED TWO WARNINGS. I STOPPED THE CAR IN THE MIDDLE OF THE STREET. I WAS MANUALLY ABLE TO GET IT TO A PARKING LOT BUT IT WAS EXTREMELY DIFFICULT. I DROVE VERY SLOWLY. WHEN I GOT TO THE PARKING LOT, I TURNED THE CAR OFF AND RESTARTED IT. THE WARNINGS DISAPPEARED AND THE CAR FUNCTIONED NORMALLY. I PROCEEDED TO CALL THE DEALERSHIP WHERE I GOT THE CAR FROM TO EXPLAIN THE SITUATION. I SUBSEQUENTLY CALLED THE DEALERSHIP THE FOLLOWING DAY TO VOICE MY CONCERNS AND MAKE AN APPOINTMENT. THE BEST THEY COULD DO WAS A WEEK FROM TODAY. THIS IS A CERTIFIED, PRE-OWNED VEHICLE THAT I PURCHASED LESS THAN A YEAR AGO. *TR