NHTSA Complaint #10605857 — 2003 FORD ESCAPE

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY WHICH CAUSED A LOSS OF STEERING. THE CONTACT WAS ABLE TO REGAIN CONTROL AND MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED FIRST TO AN INDEPENDENT MECHANIC AND THEN AUTHORIZED DEALER. THE TECHNICIAN INFORMED THAT THE PASSENGER'S SIDE ENGINE CRADLE WAS COMPLETELY RUSTED. THERE WAS A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER RELATED TO A NEWLY DESIGNED ENGINE CRADLE CROSS MEMBER BRACKET. THE VEHICLE WAS REPAIRED UNDER THE RECALL AND THE PROBLEM PERSISTED. THE REMEDY FAILED TO CORRECT THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.