NHTSA Complaint #11003442 — 2003 FORD ESCAPE STRUCTURE

Complaint Details

ODI Number	11003442
Vehicle	2003 FORD ESCAPE
Component	STRUCTURE
Date of Incident	April 7, 2017
Date Filed	July 6, 2017
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE WAS UNSTABLE AND THERE WAS LOSS OF STEERING CONTROL. THE VEHICLE WAS TOWED TO A LOCAL DEALER (ARLINGTON HEIGHTS FORD LOCATED AT 801 W DUNDEE RD ARLINGTON HEIGHTS, IL 60004, 888 481-8607) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS CRACKED. THE VEHICLE WAS REPAIRED WITH A BRACE. TWO MONTHS LATER, THE VEHICLE WAS TOWED TO A LOCAL DEALER (FOX FORD LINCOLN LOCATED AT 2501 N ELSTON AVE CHICAGO, IL 60647 773-687-7800) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBERS: CASDASH12577845 AND CAS12593478. THE FAILURE MILEAGE WAS 96,000.

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