NHTSA Complaint #10598731 — 2014 MAZDA MAZDA6

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10598731
Vehicle	2014 MAZDA MAZDA6
Component	VEHICLE SPEED CONTROL
Date of Incident	February 18, 2014
Date Filed	June 17, 2014
Mileage	21,328 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE ADAPTIVE CRUISE CONTROL (MRCC), SMART CITY BRAKE SYSTEM (SBS), AND DISTANCE RECOGNITION (DRSS) SAFETY FEATURES FAILED FOR THE FIRST TIME DURING THE MENTIONED DATE ABOVE (FEB 18 2014, AT 21000KM. I REPORTED TO MAZDA SERVICE CENTER I KHOBAR, KSA THOUGH PHONE CALLS, EMAILS, AND BROUGHT CAR FOR SEVERAL TIMES. I WAITED FOR MONTHS UNTIL THE ISSUES WERE RESOLVED ON APRIL 7 2014 AT 30000KM LAST JUNE 14, 2014, THE SAME FAILURES OCCURRED AGAIN WHILE I WAS DRIVING ON A HIGHWAY AT 75MPH. I BROUGHT THE CAR TO SERVICE CENTER ON THE NEXT DAY AND IT TOOK A DAY TO FIX THE ISSUES. IM AFRAID THE SAME ISSUES WILL OCCUR AGAIN WHICH IS PUT MYSELF TO HIGH RISK FOR ROAD ACCIDENTS. *TR

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