NHTSA Complaint #10885499 — 2014 MAZDA MAZDA6

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10885499
Vehicle	2014 MAZDA MAZDA6
Component	SERVICE BRAKES
Date of Incident	July 2, 2016
Date Filed	July 18, 2016
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WHILE DRIVING ON THE HIGHWAY WITH CRUISE CONTROL ON, MY CAR ATOMATICALLY SLAMMED ON THE BRAKES AND SLOWED DOWN RAPIDLY. A SHORT TIME LATER, THE FORWARD OBSTRUCTION WARNING INDICATOR CAME ON AND SAID AN INSPECTION WAS NEEDED. MAZDA DEALERSHIP SAID "NEVER HEARD OF THAT" DESPITE SIMILAR PUBLIC COMMENTS ON USER FORUMS. DEALER WILL NOT COVER FULL COST OF THE REPAIR BECUASE CARE IT OUT OF WARRANTY. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD NOT FALL UNDER NORMAL WARRANTY CONSIDERATIONS.

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