NHTSA Complaint #11190861 — 2014 MAZDA MAZDA6

INTERMITTENTLY, THE CRUISE CONTROL BUTTONS DO NOT PERFORM THEIR PROPER FUNCTION. WHEN EXPERIENCING THE ISSUE, ALL OF THE FOLLOWING OCCUR: 1) CANCEL BUTTON FUNCTIONS AS THE MINUS (DECELERATE) BUTTON, 2) THE MINUS BUTTON FUNCTIONS AS THE PLUS (ACCELERATE) BUTTON, 3) THE PLUS BUTTON DOESN'T WORK, AND 4) THE OFF BUTTON DISENGAGES THE CRUISE CONTROL BUT DOES NOT SHUTOFF THE CRUISE CONTROL MAIN POWER. THIS BEHAVIOR IS AN ISSUE BECAUSE WITH THE CANCEL BUTTON ACTING AS THE MINUS BUTTON, THE CRUISE CONTROL WILL ACTIVATE WITH THE CANCEL BUTTON. IN ADDITION, HAVING THE MINUS BUTTON FUNCTION AS THE PLUS BUTTON COULD CAUSE AN ACCIDENT IF THE CAR BEHAVES IN THE OPPOSITE MANNER AS EXPECTED. THE ISSUE OCCURS INTERMITTENTLY WHILE DRIVING.