NHTSA Complaint #10597927 — 2009 MAZDA MAZDA6

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10597927
Vehicle	2009 MAZDA MAZDA6
Component	ELECTRICAL SYSTEM
Date of Incident	September 2, 2013
Date Filed	June 12, 2014
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

DOOR LOCK ACTUATOR HAS FAILED!***THE ALARM ON MY MAZDA GOES OFF AT RANDOM PERIODS OF TIME. SOMETIMES ITS ONCE A WEEK AND SOMETIMES IS 5 TIMES A DAY OR NIGHT. I HAVE REVIEWED SEVERAL INTERNET FORUMS AND IT APPEARS THAT THERE ARE A LOT OF PEOPLE WITH THE SAME PROBLEM BUT THEY HAVE NOT CREATED A COMPLAINT ON THIS WEBSITE. THE REMEDIES THAT THEY HAVE FOUND TO HAVE THE DEALER REPLACE A DOOR ACTUATOR THAT IS FAULTY. THIS DOOR ACTUATOR LOCKS THE DOORS AND IF WHEN IT FAILS TO PROPERLY LOCK THE DOOR IT WILL INTERMITTENTLY SOUND THE ALARM. THE ALARM IS NOT SO MUCH THE CONCERN AS MUCH AS THE DOOR LOCK ACTUATOR. IT IF FAILS TO LOCK IT CREATES A SAFETY HAZARD FOR PEOPLE AS THEY ARE DRIVING DOWN THE ROAD THE DOOR COULD ACCIDENTALLY BE OPENED. CHILDREN COULD OPEN THE DOOR AND FALL OUT OF THE CAR AS IT IS FAILING. PLEASE LOOK INTO THIS ISSUE AS IT IS A SAFETY CONCERN. *TR

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