NHTSA Complaint #10597583 — 2008 FORD ESCAPE STEERING:COLUMN

Complaint Details

ODI Number	10597583
Vehicle	2008 FORD ESCAPE
Component	STEERING:COLUMN
Date of Incident	May 23, 2014
Date Filed	June 11, 2014
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING MALFUNCTIONED AS THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER WOULD NOT REPAIR THE VEHICLE BECAUSE THE DIAGNOSTIC CODES WERE NOT ASSOCIATED WITH THE RECALL. THE FAILURE MILEAGE WAS 85,000.

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