NHTSA Complaint #11195354 — 2008 FORD ESCAPE STEERING:COLUMN

Complaint Details

ODI Number	11195354
Vehicle	2008 FORD ESCAPE
Component	STEERING:COLUMN
Date of Incident	March 27, 2019
Date Filed	April 10, 2019
Mileage	170,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING COLUMN SEIZED WHILE DRIVING. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE STEERING RETURNED TO NORMAL. AN INDEPENDENT MECHANIC CONFIRMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 170,000.

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