NHTSA Complaint #10597570 — 2014 GMC SIERRA 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10597570
Vehicle 2014 GMC SIERRA 1500
Component ENGINE
Date of Incident
Date Filed
Mileage 540 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

INITIAL VEHICLE START WAS FINE. AFTER DROPPING MY SON AT HIS SUMMER PROGRAM, I RETURNED TO THE VEHICLE AND THE ENGINE WOULD NOT START. ALL OF THE INSTRUMENTS AND GAUGES POWERED ON, BUT WHEN I TURNED THE KEY, NOTHING HAPPENED. I TURNED THE POWER BACK TO THE OFF POSITION AND ATTEMPTED TO START AGAIN. I REPEATED THIS PROCEDURE EIGHT SEPARATE TIMES BEFORE THE TRUCK FINALLY STARTED. I AM FORESEEING A 2ND TRIP TO THE DEALER'S SERVICE DEPARTMENT SOON, BUT 1ST FOR THIS ISSUE. MY 1ST TRIP WAS DUE TO THE INTELLILINK INFOTAINMENT SYSTEM GOING BLACK. I TOOK THE TRUCK TO THE DEALER AND WAS TOLD THERE WAS A RECALL FOR THE RADIO MODULE TO BE REPROGRAMMED. THE REPROGRAMMING DID NOT WORK AND I HAD TO WAIT ANOTHER BUSINESS DAY FOR A NEW RADIO MODULE TO BE ORDERED AND INSTALLED. I AM BEGINNING TO DOUBT MY PURCHASE OF THIS VEHICLE. I HAVE OWNED IT LESS THAN 1 MONTH AND I AM ANTICIPATING ANOTHER SERVICE DEPARTMENT VISIT SOON. *TR

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