NHTSA Complaint #10597113 — 2009 FORD FUSION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10597113
Vehicle	2009 FORD FUSION
Component	ELECTRICAL SYSTEM
Date of Incident	May 12, 2014
Date Filed	June 9, 2014
Mileage	59,883 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE ERROR CODE FOR MY CAR INDICATED THERE WAS PROBLEM WITH THE SECONDARY AIR INJECTION PUMP AND THE DEALERSHIP ORDERED THE PART. WHEN I WENT TO HAVE THE PART PUT ON, I WAS ADVISED I NOT ONLY NEEDED TO REPLACE THE SECONDARY AIR INJECTION PUMP, BUT THE AIR VALVE AS WELL. SINCE I WAS LAST THERE OTHER CUSTOMERS WERE EXPERIENCING THE SAME PROBLEM. AND THIS PROBLEM WAS OCCURRING BECAUSE WATER WAS SOME HOW GETTING INTO THE SECONDARY AIR INJECTION PUMP AND WORKING ITS WAY UP TO THE AIR VALVE. THEREFORE, THEY BOTH NEED TO BE REPLACED AND IT WOULD COST $700 PLUS FIX. MY CONCERN IS HOW IS THE WATER GETTING INTO THE PUMP IN THE FIRST PLACE (IS THIS A MANUFACTURER DEFECT?). AND IF IT IS, WHAT IS GOING TO KEEP WATER FROM GETTING INTO THE PUMP IN THE FUTURE? *TR

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