NHTSA Complaint #10593781 — 2008 HYUNDAI ENTOURAGE

THERE WERE NUMEROUS INCIDENTS WITH MY 2008 HYUNDAI ENTOURAGE POWER SLIDING DOORS AUTOMATICALLY OPENING/CLOSING ON THEIR OWN. IT MOSTLY HAPPENED WHEN I WAS STOPPED AND WAS WAITING ON MY CHILDREN'S BUS TO COME BUT THE INCIDENT IN JANUARY 2009 OCCURRED WHEN I WAS GETTING ON THE INTERSTATE. I HAD STOPPED AT A RED LIGHT AND PROCEEDED TO TURN ONTO THE INTERSTATE WHEN ONE OF MY POWER SLIDING DOOR OPENED ON ITS OWN WHILE I WAS DRIVING. THIS SEAT JUST SO HAPPENED TO BE THE SEAT THAT MY, THEN, 3 MONTH OLD DAUGHTER WOULD SIT IN. I LITERALLY HAD TO TAKE IT TO THE DEALERSHIP MORE THAN 4 TIMES IN A YEAR (SOMETIMES I WOULD NOT TAKE IT IN BECAUSE THEY KEPT TELLING ME IF THEY COULD NOT REPLICATE IT, THERE WAS NOTHING THEY COULD DO) AND IT WAS IN THE SHOP, COLLECTIVELY, ABOUT A MONTH SO THEY COULD ATTEMPT TO REPLICATE THE PROBLEM. EVEN WITH SHOWING THEM VIDEO, THEY SAID THEY COULD NOT TELL WHAT THE PROBLEM WAS. AFTER ABOUT A YEAR AND A HALF FROM PURCHASE, THEY FINALLY STARTED CHANGING OUT PARTS (STARTING FROM CHEAPEST TO MORE EXPENSIVE PER MY REQUEST) AND FOUND THAT IT HAD TO DO WITH THE SWITCHES. THIS IS A HUGE SAFETY CONCERN BECAUSE THE DOORS HAVE SHUT ON ME WHILE I HAVE BEEN STANDING IN THE DOOR TRYING TO GET MY KIDS OUT, THEY HAVE OPENED WHILE DRIVING, AND MANY TIMES IT WOULD OPEN AND CLOSE REPEATEDLY ON ITS OWN BUT WOULDN'T FULLY OPEN UNTIL I TURNED OFF THE POWER FUNCTION. IF SOMETHING HAPPENED AND THE CAR CAUGHT FIRE, THIS COULD CAUSE SMALLER CHILDREN TO BECOME ENTRAPPED. IT IS A SERIOUS SAFETY ISSUE THAT I HAVE SEEN PEOPLE POSTING ABOUT ALL OVER THE INTERNET WITH THE EXACT SAME PROBLEM AS I AM MENTIONING. THESE VEHICLES NEED TO BE RECALLED BEFORE SOMEONE DOES LOSE THEIR LIFE OR BECOME SERIOUSLY AND/OR PERMANENTLY INJURED! *TR