NHTSA Complaint #10592960 — 2007 FORD FOCUS

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	10592960
Vehicle	2007 FORD FOCUS
Component	AIR BAGS
Date of Incident	April 27, 2014
Date Filed	May 21, 2014
Mileage	157,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

MY CAR WAS HIT HEAD ON, THE PASSENGER SIDE SEAT FELLED TO HOLD AND ALL THE SLACK CAME LOOSE CAUSING THE PASSENGER TO HIT THE DASH. THE AIR BAGS FELLED TO DEPLOY. THE PASSENGER COULD HAVE BEEN REALLY HURT OR WORSE, COULD HAVE WENT THROUGH THE WIND SHIELD. CONTACTED FORD MOTOR AND WOULD GET A WRITTEN RESPONSE IN SIX WEEKS. RECEIVED A PHONE CALL A FEW DAYS LATER TELLING ME TO WORK WITH MY INSURANCE COMPANY TO GET IT REPAIRED. I ASKED TO BE COMPENSATED FOR DRIVING THIS CAR FOR SEVEN YEARS WITH AN DEFECTED SEAT BELT WITH I PURCHASED NEW. FORD SHOWED NO INTEREST IN THIS ISSUE. *TR

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