NHTSA Complaint #11527184 — 2007 FORD FOCUS

The contact owns a 2007 Ford Focus. The contact stated that while stopped at a traffic light, a vehicle crashed into the front of the contact’s vehicle. Additionally, two other vehicles crashed into the side and rear of the contact's vehicle; however, the air bags failed to deploy. No warning lights were illuminated. The contact and the passenger sustained injuries and received medical attention. A police report was filed. The vehicle was not totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 104,000.