NHTSA Complaint #10586872 — 2013 FORD FOCUS ELECTRIC

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10586872
Vehicle	2013 FORD FOCUS ELECTRIC
Component	ELECTRICAL SYSTEM
Date of Incident	December 3, 2013
Date Filed	May 6, 2014
Mileage	4,141 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

AROUND AUGUST, BEGAN TAKING FOCUS TO DEALERSHIP BECAUSE WE WENT FROM 85 MILES TO A CHARGE, TO 48 MILES. THEN, WE STARTED GETTING "STOP SAFELY" MESSAGES. THE FOCUS HAS BEEN TO THE DEALERSHIP NOW 4 TIMES, FOR A TOTAL OF OVER 60 DAYS, OVER 80 HOURS OF LABOR. WE REPROGRAMMED PCM AND OTHER MODULES, HAVE CLEANED EVERY WIRE POSSIBLE, RECALL 13S09, LOOSE PIN FITS AT CONNECTORS C175B, AND C1822B, ONE TIME, WE PICKED IT UP AFTER 2 DAYS, DROVE IT DOWNTOWN (23 MILES) AND ON THE RETURN TRIP, IT DID IT AGAIN. I MANAGED TO HAVE IT HAPPEN TWICE IN 6 MILES. CAR JUST DIES. BEEN AT DEALERSHIP OVER A MONTH, AND NOW THAT THEY CAN'T DUPLICATE IT, FORD WANTS ME TO TAKE IT BACK. I THINK THIS IS A PROBLEM THAT COULD LEAD TO SERIOUS INJURY. *TR

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