NHTSA Complaint #10586024 — 2011 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10586024 |
| Vehicle | 2011 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 42,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
AS I WAS GETTING READY TO MAKE A RIGHT HAND TURN, THE STEERING WHEEL WOULD NOT TURN AND, AT THE SAME TIME, THERE WAS A CAR COMING UP TO THE STOP SIGN WHERE I WAS TURNING. I USED ALL THE FORCE I COULD TO TURN THE WHEEL BECAUSE IF I COULDN'T TURN, I WAS GOING TO HIT THE OTHER CAR. AS IT WAS, I BARELY MISSED THEM AND FINALLY GOT THE CAR TO TURN RIGHT AND THEN THE LIGHT CAME ON THE DASH - I STILL HAD TO FIND A PLACE TO GET OFF THE ROAD SO I WENT INTO THE CHURCH PARKING LOT FIGHTING THE STEERING ALL THE WAY. I FINALLY CAME TO A STOP AND PUT THE CAR IN PARK AND TURNED OFF THE IGNITION. THERE WAS NO PRIOR INDICATION OF IMPENDING FAILURE OF, AS IT TURNED OUT, AT THE FORD GARAGE, THE FAILURE OF THE POWER STEERING GEAR. IF THIS HAD HAPPENED ON A HIGHWAY AT HIGHWAY SPEEDS, I DOUBT IF I WOULD BE HERE TODAY. *TR
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