NHTSA Complaint #10585755 — 2004 MERCURY MOUNTAINEER VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10585755
Vehicle	2004 MERCURY MOUNTAINEER
Component	VEHICLE SPEED CONTROL
Date of Incident	February 7, 2014
Date Filed	April 30, 2014
Mileage	138,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH WITH THE CRUISE CONTROL ACTIVATED THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE CRUISE CONTROL SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 138,800. UPDATED 06/17/14*LJ UPDATED 8/25/2017*CN

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#10732320 — July 6, 2015 — ENGINE DIED HAS REPEATED ONLY A FEW TIMES AT OR ABOVE 50MPH OVER SPAN OF TIME

#10640980 — October 2, 2014 — I HAD PICKED UP MY KIDS FROM DAYCARE AND I PUT MY VEHICLE IN REVERSE AND BACKED UP. WHILE BACKING UP I HEARD A LOUD P...

#10625842 — August 17, 2014 — USING CRUISE CONTROL GOING DOWN A SLIGHT GRADE THE ENGINE DIED. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST FEW MON...

#10615030 — July 21, 2014 — THIS IS NOT THE FIRST TIME THIS HAS HAPPENED! WE WERE DRIVING WHEN MY HUSBAND SET THE CRUISE CONTROL AND IT STALLED O...

#10493478 — January 19, 2013 — ENGINE STALLS WHEN ACTIVATING CRUISE CONTROL WHICH RESULTS IN HAZARDOUS DRIVING SITUATION DUE TO LOSS OF POWER STEERI...

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