NHTSA Complaint #10493478 — 2004 MERCURY MOUNTAINEER VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10493478
Vehicle	2004 MERCURY MOUNTAINEER
Component	VEHICLE SPEED CONTROL
Date of Incident	January 19, 2013
Date Filed	January 19, 2013
Mileage	130,629 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

ENGINE STALLS WHEN ACTIVATING CRUISE CONTROL WHICH RESULTS IN HAZARDOUS DRIVING SITUATION DUE TO LOSS OF POWER STEERING AND BRAKES. HAVE TO PULL OVER TO SIDE OF ROAD, PUT THE VEHICLE IN PARK AND RESTART. STARTS EVERY TIME. HAS REPEATED 3 TIMES. THIS IS A SERIOUS FLAW IN THE FORD ELECTRICAL COMPUTER DESIGN TO RESULT A FAILURE MODE THAT STALLS THE VEHICLE ENGINE WHILE UNDER SPEED. *TR

Related Complaints for the 2004 MERCURY MOUNTAINEER

Other VEHICLE SPEED CONTROL Complaints

#10732320 — July 6, 2015 — ENGINE DIED HAS REPEATED ONLY A FEW TIMES AT OR ABOVE 50MPH OVER SPAN OF TIME

#10640980 — October 2, 2014 — I HAD PICKED UP MY KIDS FROM DAYCARE AND I PUT MY VEHICLE IN REVERSE AND BACKED UP. WHILE BACKING UP I HEARD A LOUD P...

#10625842 — August 17, 2014 — USING CRUISE CONTROL GOING DOWN A SLIGHT GRADE THE ENGINE DIED. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST FEW MON...

#10615030 — July 21, 2014 — THIS IS NOT THE FIRST TIME THIS HAS HAPPENED! WE WERE DRIVING WHEN MY HUSBAND SET THE CRUISE CONTROL AND IT STALLED O...

#10585755 — April 30, 2014 — TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH WITH THE CRUISE CONTR...

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