NHTSA Complaint #10625842 — 2004 MERCURY MOUNTAINEER ENGINE

Complaint Details

ODI Number	10625842
Vehicle	2004 MERCURY MOUNTAINEER
Component	ENGINE
Date of Incident	June 17, 2014
Date Filed	August 17, 2014
Mileage	99,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

USING CRUISE CONTROL GOING DOWN A SLIGHT GRADE THE ENGINE DIED. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST FEW MONTHS, SO NOW I KNOW TO PUT THE VEHICLE IN NETURAL WHILE STILL MOVING AND RE-START THE ENGINE, THEN PULL BACK DOWN INTO DRIVE. THIS ISN'T EASY TO DO, SO BE CAREFUL NOT TO PUT IN REVERSE OR PARK WHILE TRYING TO RE-START THE ENGINE. *TR

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