NHTSA Complaint #10585289 — 2011 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10585289
Vehicle	2011 FORD EXPLORER
Component	STEERING
Date of Incident	April 26, 2014
Date Filed	April 28, 2014
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

2 TIMES WITHIN A WEEK, SATURDAY APRIL 26, 2014 BEING THE MOST RECENT, AS I WAS DRIVING MY POWER STEERING FAILED ON MY 2011 FORD EXPLORER XLT FWD. WARNING LIGHTS SAYING "POWER STEERING FAILURE" LIT UP AND MY POWER STEERING WAS NO LONGER OPERATING. I HAD TO PULL OVER USING MANUAL STEERING TO TURN THE EXPLORER OFF AND START UP THE POWER AGAIN TO BRING THE STEERING BACK. THIS COULD HAVE BEEN VERY DANGEROUS SITUATION IF I WAS DRIVING ON AN INTERSTATE. IT APPEARS THAT MANY OTHER 2011 TO AT LEAST 2013 FORD EXPLORER OWNERS ARE HAVING THE SAME PROBLEM POSING A VERY SERIOUS SAFETY SITUATION. IT ALSO APPEARS THAT FORD DOES NOT THINK IT IS SERIOUS ENOUGH TO BE RESEARCHED FURTHER. *JS

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