NHTSA Complaint #10583435 — 2003 HONDA PILOT

ELECTRICAL SYSTEM:IGNITION:SWITCH issue reported to NHTSA

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Complaint Details

ODI Number	10583435
Vehicle	2003 HONDA PILOT
Component	ELECTRICAL SYSTEM:IGNITION:SWITCH
Date of Incident	March 25, 2014
Date Filed	April 18, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

ISSUE WITH HONDA PILOT'S IGNITION SWITCH NOT FULLY ENGAGING THE PARK POSITION. RECEIVED RECALL PAPER WORK ORDERING THIS ISSUE TO BE FIXED AT LOCAL HONDA DEALER FREE OF CHARGE. RECALL PAPER WORK WAS SIGNED BY [XXX] CHIEF RECALL MANAGEMENT DIVISION. LOCAL HONDA DEALER, WILLISTON HONDA AND CHRYSLER PERFORMED THE RECALL SERVICE ON APRIL 4, 2014. THE RECALL JOB FOR A HONDA PILOT WAS BOTCHED. THE SERVICE MECHANIC REFUSED TO FIX. REQUESTED MANAGEMENT TO INVESTIGATE THIS ISSUE. AS OF TODAY APRIL 18, 2014 AN ANSWER TO FIX OR NOT TO FIX THIS ISSUE FROM THE MANAGEMENT OF WILLISTON HONDA AND CHRYSLER HAS NOT BEEN GIVEN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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