NHTSA Complaint #10533547 — 2003 HONDA PILOT

CERTIFIED LETTER (7011 0470 003 0649 3438) FROM ATTORNEY REPRESENTING HIS CLIENT REGARDING PAID REPAIRED WORK HE HAD DONE TO HIS 2003 HONDA PILOT AND LATER RECEIVED RECALL NOTICES ABOUT THE PROBLEM; HE IS SEEKING REIMBURSEMENT. *SMD ON DECEMBER 21, 2012, THE KEY BECAME STUCK IN THE IGNITION, AND COULD NOT BE REMOVED WITHOUT THE ASSISTANCE FROM THE DEALER. THE DEALER INFORMED THE CONSUMER IT WOULD COST $624. 41 TO FIX THE PROBLEM, DESPITE THE FACT IT WAS A KNOWN DEFECT, WHICH APPARENTLY RESULTED FROM AN IMPROPER SETTING OF THE CABLE CONNECTING THE SHIFT LEVER TO THE TRANSMISSION AT THE SHIFT LEVER BRACKET, WHICH WAS A COMMON PROBLEM WITH HONDA VEHICLES. AFTER THE CONSUMER PAID FOR THE REPAIRS, HE RECEIVED A RECALL NOTICE FROM HONDA CONCERNING THE IGNITION INTERLOCK SWITCH ON HIS VEHICLE.