NHTSA Complaint #10583246 — 2011 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10583246
Vehicle	2011 FORD EXPLORER
Component	STEERING
Date of Incident	April 10, 2014
Date Filed	April 17, 2014
Mileage	77,013 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

WHILE DRIVING MY STEERING COLUMN LOCKED UP AND LIGHTS ON MY DASH INDICATED THAT THE POWER STEERING AND TRACTION CONTROL WERE NO LONGER WORKING. I WAS FORCED TO ATTEMPT TO PULL OVER WHICH WAS NEARLY IMPOSSIBLE DUE TO MY POWER STEERING NO LONGER WORKING. I TURNED MY VEHICLE ON AND OFF 5 TIMES (GIVING IT TIME BETWEEN TO RESENT ITSELF) BEFORE IT WOULD WORK PROPERLY HOWEVER I CONTINUED TO HAVE THE SAME ISSUES WITH IT THROUGHOUT THE DAY. I THINK IT IS ABSOLUTELY RIDICULOUS THAT FORD REFUSES TO FIX THIS PROBLEM. THIS IS THE 2ND TIME THIS HAS HAPPENED TO ME. THIS IS A MAJOR SAFETY CONCERN FORD! FIX THE PROBLEM BEFORE PEOPLE START TO LOSE THEIR LIVES!

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