NHTSA Complaint #10578683 — 2011 TOYOTA AVALON STEERING

Complaint Details

ODI Number	10578683
Vehicle	2011 TOYOTA AVALON
Component	STEERING
Date of Incident	April 15, 2013
Date Filed	April 9, 2014
Mileage	8,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

TELESCOPING LEVER RELEASES BY ITSELF CAUSING WHOLE STEERING WHEEL TO SUDDENLY COLLAPSE TO SEATED (LOWEST) POSITION. EXTREMELY DANGEROUS DRIVING WITHIN SPEED LIMIT (55 MPH) WHILE ON HIGHWAY. IT HAPPENS SUDDENLY, UNEXPECTED AND TOTALLY INEXCUSABLE IF AN ACCIDENT WHICH COULD BE FATAL OCCUR. THERE NUMEROUS COMPLAINTS BUT NO AUTHORIZED REPAIRS FROM THE MANUFACTURE AT THIS TIME WHICH IS SOMEWHAT DISAPPOINTING DUE TO THE FACT THAT THIS IS A "SAFTEY ISSUE". PLEASE HELP US IN GETTING THIS MATTER RESOLVED SINCE IT HAS BEEN GOING ON FOR YEARS, FORTUNATELY I THINK THERE HASN'T BEEN ANY FATALITIES "YET". *TR

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