NHTSA Complaint #10578412 — 2010 RAM 3500

I HAVE THE ORIGINAL TIRES ON IT STILL. I DON'T OFF ROAD NOR DO I USE IT FOR COMMERCIAL USE. IN NOV 2011, WITH 19K MILES, I HAD THE LEFT TIE ROD REPLACED AS THE BALL JOINT PART WORE OUT AND WAS HANGING. THEN I GOT THE NOTICE IN DEC 13 OF THIS NEW TIE ROD ISSUE, I THOUGHT IT TO BE ONE IN THE SAME. I DEPARTED MY HOUSE FOR WORK. WITH NO NOTICE, AS I WAS BACKED OUT A DIRT DRIVEWAY, I HEARD A POP, IT SOUNDED LIKE SOMETHING WAS DRAGGING. I STOPPED, LOOKING UNDER THE FRONT AND BACK THINKING I HAD PICKED UP SOMETHING, THERE WAS NOTHING. AS I TRIED TO MOVE FORWARD, THE SCRAPING SOUND APPEARED AGAIN, I STOPPED, LOOKED UP UNDER THE FRONT END FINDING THE DRAG LINK HANGING ABOUT 8 INCHES OFF THE TIE ROD END. I CALLED THE DODGE CONTACT NUMBER IN THE BOOK. THIS WAS 340 AM.. I EXPLAINED WHAT HAPPENED AND HE STATED THAT HE WOULD BUILD A JOB ORDER FOR IT. I CONTACTED THE DEALER,(8 AM) HE ASKED ME TO LOOK AT THE DRAG LINK AND SEE WHAT TYPE OF STABILIZER SYSTEM I HAD MOUNTED ON IT. I HAD 2 U BOLT CONNECTORS ABOUT HALF MASS OF THE DRAG LINK. THE DEALERSHIP THEN STATED THAT KNOWING THAT, I NEEDED TO HAVE THE DRAG LINK REPLACED, AND THAT IT WOULD BE COVERED UNDER THIS RECALL. HE THEN STATED THAT AS IT WAS MOUNTED, THE STABILIZER DIDN'T ALLOW THE DRAG LINK TO ROTATE PROPERLY CAUSING UNDUE STRESS ON THE TIE ROD END JOINT. I WAS THEN TOLD THAT THE DEALERSHIP HAD INSPECTED 15 TRUCKS SO FAR AND ALL 15 NEEDED THESE PARTS REPLACED, BUT DODGE STILL DIDN'T' HAVE THE REPLACEMENT PARTS AVAILABLE AND WOULDN'T BE UNTIL AROUND THE 14TH OF APRIL 14. MIND YOU THIS RECALL WAS PUT OUT IN DEC 2013 4 MONTHS AGO.... STILL AS OF TODAY WITH NO PARTS CURRENTLY AVAILABLE.. I WANTED TO TALK TO A SUPERVISOR, SHE SAID THEIR OFFICE DOESN'T WORK LIKE THAT..... EVERY ONE HAS A SUPERVISOR SOME PLACE....SHE STATED THE CONVERSATION WAS RECORDED, AND CONTINUED TO TRY TO PUSH ME OFF TO THE ROAD SIDE ASSISTANCE FOLKS. *TR