NHTSA Complaint #10574814 — 2003 FORD WINDSTAR
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 10574814 |
| Vehicle | 2003 FORD WINDSTAR |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 147,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
FAILED FORD SUB FRAME RECALL NOISE IN FRONT END GOING OVER BUMPS TOOK IN FOR SERVICE. I WAS TOLD FRONT SUB FRAME WAS RUSTING APART. FORD WINDSTAR HAD SUB FRAME RECALL 3 YEARS AGO LARGE BRACKETS PLACED AROUND SUB FRAME(IN MICHIGAN). CALLED FORD DEALER(IN FLORIDA WEAR VEHICLE RESIDES) AND THEY AGREED TO INSPECT AND SAID THEY THOUGHT THE OTHER DEALER MAY HAVE PLACE BRACKET AROUND A ROTTEN SUB FRAME. DEALER ALSO SAID FORD WOULD NOT REPLACE THE SUB FRAME AND I WOULD HAVE TO PAY $3000.00 FOR THAT REPAIR. MY WINDSTAR HAS BEEN IN FLORIDA SINCE THE RECALL WAS PERFORMED IN MICHIGAN SO IT HAS NOT BEEN IN T.HE "SALT BELT" HOW IS IT POSSIBLE THAT THE SUB FRAME WENT FROM BEING SAFE TO ITS CURRENT UNSAFE CONDITION IF THE RECALL WAS DONE PROPERLY?
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