NHTSA Complaint #10565569 — 2013 FORD EDGE

I TOOK MY CAR INTO THE DON DAVIDSON FORD DEALERSHIP IN ARLINGTON TEXAS BECAUSE IT HAS BEEN BREAKING WEIRD, SMELLING FUNNY, SHAKING HARD & LOSING SPEED ON THE FREEWAY(ALL AT ONCE) WHICH IT DOES SPORADICALLY. THE SAID THEY CAN'T REPRODUCE THE PROBLEM SO THERE'S NOTHING WRONG & GAVE IT BACK TO ME ON FRIDAY. I WENT STRAIGHT TO THE MALL & IT DID IT AGAIN SO I TOOK IT BACK IMMEDIATELY. THEY KEPT IT FOR A FEW HOURS & TRIED TO GIVE IT BACK AGAIN, SAYING THAT I DROVE WITH THE EBRAKE ON (WHICH IT WASN'T). NOW I LEFT MY CAR THERE, THEY HAVEN'T DONE ANYTHING & I'M PAYING FOR A RENTAL FOR THE FOURTH DAY BECAUSE I'M AFRAID TO DRIVE MY OWN CAR. FORD CORPORATE OFFICE TOLD ME IT WAS MY DECISION TO DRIVE IT OR NOT & THEY CAN'T HELP. ON THE TRIP TO THE MALL I HEARD A LOUD NOISE WHEN I BRAKE & NOW THE ROTORS ARE MESSED UP TOO. I DON'T KNOW WHAT TO DO, I STILL OWE $34,000 ON MY 2013 FORD EDGE AND IT HAS BEEN RECALLED FOR BRAKE ISSUES BUT THEY WON'T HELP. *TR