NHTSA Complaint #10563619 — 2006 CHRYSLER PACIFICA

THE SUBFRAME IN THE FRONT OF THE VEHICLE , ALSO REFERRED TO AS THE ENGINE CRADLE WAS RUSTED AWAY TO SUCH AN EXTENT THAT IT WOULD NOT PASS OUR STATE SAFETY INSPECTION . IT IS IN FACT THE CORE STRUCTURE TO WHICH THE ENGINE, TRANSMISSION AND ENTIRE FRONT SUSPENSION ARE FASTENED AND WHICH HOLDS THEM ALL IN PLACE. TO PROTECT MYSELF AGAINST THIS SORT OF CATASTROPHE I PURCHASED CHRYSLER'S 8/80 MAXIMUM CARE PLAN FOR $1365.00 IN JULY OF 2008 WHEN I BOUGHT THE PACIFICA. MY PACIFICA WAS STILL WELL WITHIN THAT WARRANTY WITH ONLY 77382 MILES AND WITH THE WARRANTY DUE TO EXPIRE 03/ 26 / 2014 WHEN TO MY UTTER SURPRISE AND SHOCK, CHRYSLER REFUSED TO COVER ANY OF THE REPAIR OR EVEN REPLACEMENT PARTS ! THIS IS A CLEAR BREACH OF CONTRACT AND THEFT OF MY PREMIUMS. NOW I FIND THAT THIS HAS BEEN A CHRONIC DEFECT IN ALL PREVIOUS PACIFICA MODEL YEARS , AND CHRYSLER HAS GOTTEN AWAY WITH ENDANGERING IT'S HAPLESS CUSTOMERS WITHOUT BEING HELD ACCOUNTABLE TO THE POINT OF ROBBING LEGITIMATE WARRANTY HOLDERS TWICE. TAKING OUR MONEY FOR THEIR GUARANTEES IN THE FIRST PLACE AND THEN MAKING US PAY FULLY FOR THE HUGE REPAIRS THEY WERE SUPPOSED TO COVER BUT FLATLY REFUSED TO . I WANT TO BE REIMBURSED FOR THE ENTIRE REPAIR BILL FROM JULY, 2013 - OR - AT LEAST HAVE MY $1365.00 RETURNED TO ME IN FULL !! *TR