NHTSA Complaint #11206816 — 2006 CHRYSLER PACIFICA

TL* THE CONTACT OWNS A 2006 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS TAKEN FOR AN OIL CHANGE AT WESTGATE CHRYSLER JEEP DODGE RAM DEALER (2695 E MAIN ST, PLAINFIELD, IN 46168, (317) 839-655) IT WAS DISCOVERED THAT THE CRADLE WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING, THERE WAS A RATTLING SOUND THAT WAS COMING FROM UNDERNEATH THE FRONT SIDE OF THE VEHICLE AS WELL AS WHEN ACCELERATING IT FELT LIKE SOMETHING WAS LIFTING UP FROM UNDER THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE ENGINE CRADLE HAD CORRODED THROUGH AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO ADVISED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT STATED THAT SHE SLOWLY DROVE THE VEHICLE TO HER RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 117,044. *BF CONSUMER STATED VEHICLE IS IN HIS DRIVEWAY AND NOT ABLE TO SELL OR TRADE IT.*JB