NHTSA Complaint #11253675 — 2006 CHRYSLER PACIFICA

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS issue reported to NHTSA

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Complaint Details

ODI Number	11253675
Vehicle	2006 CHRYSLER PACIFICA
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	March 1, 2018
Date Filed	September 6, 2019
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2006 CHRYSLER PACIFICA. WHEN THE CONTACT CHANGED THE OIL IN THE VEHICLE, HE NOTICED THAT THE K FRAME WAS CRACKED. THE CONTACT TOOK THE VEHICLE TO FIELDS CHRYSLER JEEP DODGE RAM GLENVIEW (2800 PATRIOT BLVD, GLENVIEW, IL 60026, 847-446-5100) AND WAS INFORMED THAT THE DEFECT WOULD NOT BE COVERED UNDER WARRANTY. THE CONTACT WAS GIVEN A QUOTE FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.

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