NHTSA Complaint #10561444 — 2010 RAM 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10561444
Vehicle	2010 RAM 3500
Component	STEERING
Date of Incident	January 8, 2014
Date Filed	January 25, 2014
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I GOT THE RECALL NOTICE N49/NHTSA 13V-529 IN NOVEMBER 2013 AND IT SAID PARTS WOULD BE AVAILABLE ON JANUARY 6 2014. THE 4 DEALERSHIPS I CONTACTED AROUND AMARILLO TX SAID THEY ONLY GET ONE TIE ROD ASSEMBLY A WEEK. TWO DEALERS IN AMARILLO HAD OVER 100 PEOPLE ON THERE LISTS THAT'S 2 YEARS BEFORE I CAN GET IN, THE DEALER IN DUMAS TX HAD 60 PEOPLE SO THAT'S STILL A YEARS WAIT, BUT I DID FIND A DEALER IN DALHART TX AND THEY ONLY HAD 12 PEOPLE ON THERE LIST SO MAYBE IF I DON'T CRASH MY TRUCK BECAUSE OF THIS IN 3 MONTHS I CAN HAVE THIS REPAIRED. THIS RECALL PROCESS IS A JOKE GET RECALL OVER 2 MONTHS IN ADVANCE AND CHRYSLER DODGE CANNOT MANUFACTURE PARTS TO GET THIS FIXED CUSTOMER SAFETY IS NOT VERY HIGH ON THERE LIST. *TR

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