NHTSA Complaint #10559106 — 2007 HYUNDAI ENTOURAGE

WE PURCHASED '07 HYUNDAI ENTOURAGE IN 2009. WE HAD SEVERAL MINOR PROBLEMS THAT YEAR, WHICH WE OVERLOOKED AS RESULT OF NORMAL MAINTENANCE. HOWEVER, WE NOW THINK OTHERWISE AS THE ELECTRICAL SYSTEM SEEMS TO BE FAULTY! ISSUES: REPLACED BATTERY THREE TIMES WITHIN 1 YEAR. REMOTE ENTRY STOPPED WORKING FOR SLIDING DOORS, THEY LOCK/UNLOCK BUT DO NOT OPEN/CLOSE. SLIDING DOOR ON DRIVER'S SIDE DOESN'T WORK VIA SWITCH INSIDE THE DOOR OR CEILING CONSOLE. AT TIMES OUR DOORS SLIDE OPEN WHILE DRIVING! FROM BEGINNING, A LARGE QUANTITY OF WATERY LIKE SUBSTANCE LEAKING FROM ENGINE AREA. MECHANIC TIGHTENED A GASKET DURING AN OIL CHANGE WHICH TEMPORARILY LIGHTENED THE PROBLEM...BUT IT CONTINUES TO THIS DAY. EVERY MECHANIC HAS MENTIONED THIS LEAK BUT CANNOT DETERMINE ORIGIN. ENGINE LIGHT CAME ON 2 YEARS AGO, WE WERE TOLD TO REPLACE ELECTRONIC THROTTLE CONTROL ($1500!). HOWEVER, LIGHT TURNS OFF FOR EXTENDED PERIODS OF TIME (LOOSE WIRE? POOR BATTERY? FAULTY COMPUTER?), SO WE'RE HESITANT TO ORDER THAT PART...FEEL LIKE THE COMPUTER IS FAULTY. COUPLE OF WEEK'S AGO THE AIR BAG LIGHT CAME ON AND WILL NOT TURN OFF, EVEN THOUGH WE HAVE NOT BEEN IN A COLLISION. DRIVER'S TURN SIGNAL BURNS OUT WITHIN THREE WEEKS OF REPLACEMENT, IT'S BEEN THIS WAY SINCE DAY ONE. A FEW DAYS AGO THE DRIVER'S SIDE DOOR WASN'T RESPONDING TO THE KEYLESS REMOTE...IT REMAINED LOCKED EVEN AS ALL OTHER DOORS UNLOCKED...CURIOUS TO SEE IF THIS BECOMES A RECURRING PROBLEM. ADDITIONALLY, THE LATCH ON THE DRIVER'S SIDE SLIDING DOOR BROKE OFF SEVERAL MONTHS AGO, FOLLOWED BY THE PASSENGER SLIDING DOOR LATCH ONE MONTH AGO, WITH REGULAR USE. NOT HAPPY WITH THIS VEHICLE! WE GOT A LEMON, WE BELIEVE THE ELECTRICAL SYSTEM/COMPUTER IS FAULTY, AND WE FEEL IT SHOULD BE THE MANUFACTURER'S RESPONSIBILITY TO REPAIR...THIS IS THE FIRST STEP THAT WE'RE TAKING TOWARDS A COMPLAINT. ANY FEEDBACK/ASSISTANCE WELCOMED. *TR