NHTSA Complaint #10557168 — 2010 FORD F-150

VISIBILITY:GLASS, SIDE/REAR issue reported to NHTSA

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Complaint Details

ODI Number	10557168
Vehicle	2010 FORD F-150
Component	VISIBILITY:GLASS, SIDE/REAR
Date of Incident	December 23, 2013
Date Filed	December 24, 2013
Mileage	59,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

STARTED THE CAR IN THE MORNING. TURNED ON THE REAR DEFROSTER. BEGAN TO SHOVEL THE DRIVEWAY AND HEARD A LOUD POP FROM THE TRUCK. DIDN'T NOTICE ANYTHING UNTIL I GOT IN TO BACK UP AND SAW THE REAR PASSENGER WINDOW GAD SHATTERED. FORD DEALER WAS VERY FAMILIAR WITH THE "WINDOW" PROBLEM, AS THEY DESCRIBED IT. SAID THAT BECAUSE THE VEHICLE WAS PAST 50,000 MILES THAT IT WAS NO LONGER UNDER WARRANTY. I RARELY USE THE REAR DEFROSTER. THE DEALER SAID I SHOULD TAKE IT TO THE LOCAL GLASS SPECIALIST TO HAVE IT REPLACED. THEY NEVER MENTIONED THAT IT MAY BE AN ELECTRICAL PROBLEM. IT SEEMS TO ME THAT A KNOWN REPETITIVE PROBLEM SHOULD BE PAID FOR BY FORD. IF IT IS AN ELECTRICAL PROBLEM, I MAY BE REPLACING MY WINDOW MORE THAN ONCE. *TR

Related Complaints for the 2010 FORD F-150

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