NHTSA Complaint #10553721 — 2014 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10553721
Vehicle 2014 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 400 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

FIRST TIME (WHILE DRIVING)INSTRUMENT CLUSTER NEEDLES JUMPED, DISPLAY READ P TRANSMISSION NOT IN PARK. CYCLE REPEATED A COUPLE OF TIMES THEN CLUSTER LIGHT TURNED OFF AND NEEDLES WENT TO OFF POSITION. DISPLAY ONLY READ PRND AND MILEAGE. CAR TAKEN TO DEALER ON11-7-13. CLUSTER REPLACED BY DEALER. PICKED CAR UP FROM DEALER 11-15-13. REPAIR WORKED ABOUT FOUR DAYS AND SAME CLUSTER PROBLEMS RETURNED AND BECAME WORSE. MULTIPLE TIMES CLUSTER WOULD NOT COME ON WHEN STARTING, MULTIPLE TIMES (WHILE DRIVING) CAR BEEPS AND ALL WARNING LIGHTS TURN ON DISPLAY READS SERVICE ENGINE & P TRANSMISSION NOT IN PARK, CLUSTER GOES OUT WHILE DRIVING, MULTIPLE TIMES. TODAY, CLUSTER WON'T TURN ON, CLUSTER DISPLAY IS COMPLETELY BLACK, HEATER DOES NOT GET HOT, CANNOT CHANGE VENT FROM DEFROST TO DASH, RADIO WON'T TURN ON AUTOMATICALLY, DISPLAY ABOVE RADIO- TIME IS WRONG & NO TEMPERATURE READING, REAR VIEW CAMERA NOT WORKING. CAR TAKEN TO DEALER TODAY. *TR

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